Hello, I’m Charlene

A designer focusing on product discovery experiences across
e-commerce and digital platforms

Welcome to my portfolio! Over the years, I’ve shaped experiences that simplify discovery and help teams work smarter.

Currently I’m at Microsoft, crafting shopping experiences for small businesses. Previously at Nordstrom, Fjord (Accenture Song), and Edgecast

Enabled customers to shop online and pick up items at their nearest stores

Streamlined purchase order creation and management for Nordstrom employees into one place

Simplified shopping experience across campaigns

Introduced the size and fit feature, helping customers quickly find items in their size