Work
Hello, I’m Charlene
A product designer focused on shaping product discovery experiences that connect B2B and C2C audiences in e-commerce.
Welcome to my portfolio!
Over the years, I’ve shaped experiences that simplify discovery and help teams work smarter. Currently I’m at Microsoft, crafting shopping experiences for small businesses. Previously at Nordstrom, Fjord (Accenture Song)
Omnichannel
Enable customers to shop online and pick up items at their nearest stores
Purchase Order Management
Streamline purchase order creation and management for Nordstrom employees into one place
Campaign Experience
Simplify shopping experience across campaign emails
Size and Fit
Introduced the size and fit feature, helping customers quickly find items in their size